Bad Customer Service: I won’t be Lied to again.

Chasing Destino


Today, I had a fairly bad customer service experience. I dropped off a prescription at the pharmacy. About an hour later, I received a message that they did not have the medication that was prescribed. In the message, the clerk said that they would be happy to find a pharmacy that carried what I needed. So far, so good, right?
I called the pharmacy to discuss the next step. A different clerk answered the phone. She said that they did not have the medicine. And then silence. . . There was no offer to help me any further. No suggestions for which pharmacy to call. I asked her “Would you be able to help me find it somewhere else?” She said that she could not help me. It’s fine that she was busy or whatever the reason for not helping me. However, she said “I wouldn’t even know what pharmacy…

View original post 122 more words


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s